Music Takes Digital Control

Battle-weary music industry bypasses Napster and YouTube and channels directly to fans.
October 19, 2006

The music industry will attempt to rehabilitate its rocky relationship with the Internet by bypassing troublesome middlemen, such as Napster and YouTube, and communicating directly with its legion of music and music-video fans.

 

Universal Music U.K. said Thursday it will test a set of branded Internet broadcast channels through which the company and its artists will deliver music, video, concert footage, and behind-the-scenes chats directly to PCs, PDAs, cell phones, and other digital media devices.

 

 

The move is a significant departure for a music content owner like Universal Music, which intends to roll out the broadcast network beyond just the United Kingdom .

 

Music companies have traditionally communicated with consumers through radio and TV. Music content owners have participated in an ongoing, mutually beneficial relationship with the radio industry for more than 50 years. That relationship has been enhanced by the emergence of satellite radio.

 

The industry has also developed close and profitable relationships with music-oriented TV networks such as MTV and VH1, and popular music-based TV shows such as American Idol. Performers and TV hosts move seamlessly across a nonexistent music-TV divide.

 

Combative Digital Relationship

But no such seamless relationship exists in the digital world. The industry’s relationship with Internet-based middlemen such as the P2P file-sharing firms and the online video companies such as YouTube has been problematic and adversarial, to say the least.

 

The industry has also had a combative relationship with Apple, which has been criticized for its pricing inflexibility.

 

“The software and hardware industries have used the music industry’s content to accumulate billions in market cap on the backs of everybody from Shania Twain to Mariah Carey,” said Robert Kelly, chief executive of WWEBNET (World Wide Electronic Broadcast Network), the company behind the broadcast channels.

 

Five-year-old WWEBNET has more than 70 contracts with entertainment companies, including all of the major music labels.

 

“The music industry understands that if they don’t get control of their consumer networks and their digital distribution, they can get gobbled up by the likes of Google, Apple, and Microsoft,” he added.

 

Feeding at the Revenue Trough

The music-Internet relationship has played out in U.S. courts for the most part, although Google’s recent acquisition of YouTube is shifting the focus of the relationship from copyright infringement to the potential windfall available from advertising.

 

Radio and TV provide the music industry with an avalanche of free publicity without feeding from the industry’s revenue trough. The industry claims that music file-sharing firms such as Napster compete with them directly.

 

The music industry continues to wallpaper the landscape with lawsuits in an effort to deter fans from illegally downloading its music, and online video enthusiasts from using its video content without permission.

 

But the industry is also casting about for technological accommodations on the web through which it can better protect its content from pilferage, and Universal Music’s latest direct-to-consumer broadcast channels are the latest vehicles.

 

Taking Control

The technology behind the broadcast channels comes from City-based WWEBNET. It is a hosted service that delivers multimedia content directly to the fans’ PCs or other devices.

 

The users download and install the channel application on their digital devices, and a resident desktop icon alerts them when new content is added.

 

WWEBNET operates the system, but it appears to the consumer as a Universal Music-branded product. The system has e-commerce, content management, and advertising capability built in.

 

“Entertainment companies can distribute content or advertising on a worldwide basis,” said Mr. Kelly. “This is a sea change for entertainment companies. This gives them the ownership of their distribution network and direct access to advertising revenue generated around content distribution.”

 

Contact the writer: CMedford@RedHerring.com